Privacy Policy
Your privacy matters to us. This policy explains what data we collect, why we collect it, and how you can control it. We don't sell your data — ever.
1. Overview
Pdlstack ("we", "us", "our") operates the pdlstack.com platform and related services. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Service.
By using Pdlstack, you consent to the data practices described in this policy. If you do not agree, please discontinue use of the Service.
2. What We Collect
Information You Provide
- Account registration details (name, email, password)
- Club and organization information
- Player names and DUPR IDs you enter for session management
- Payment information (processed securely via third-party providers)
- Support messages and communications
Information Collected Automatically
- Device and browser information
- IP address and approximate location
- Usage data and session logs
- Cookies and similar tracking technologies
Data Summary
| Data Type | Purpose | Retention |
|---|---|---|
| Account info | Authentication & service delivery | Until account deletion |
| Session & match data | Core platform functionality | Until account deletion |
| Usage logs | Performance & debugging | 90 days |
| Payment data | Billing (via Paymongo) | Per Paymongo policy |
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve the Service
- Process transactions and send billing communications
- Send important service updates and security alerts
- Respond to support requests and inquiries
- Analyze usage patterns to improve platform performance
- Comply with legal obligations
We do not use your data for advertising purposes or sell it to third-party marketers.
6. Data Retention
We retain your personal data for as long as your account is active or as needed to provide the Service. When you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal compliance purposes.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access — Request a copy of the data we hold about you
- Correction — Request correction of inaccurate data
- Deletion — Request deletion of your personal data
- Portability — Request your data in a portable format
- Objection — Object to certain types of data processing
To exercise any of these rights, contact us at hello@pdlstack.com. We will respond within 30 days.
8. Security
We implement industry-standard security measures to protect your data, including encryption in transit (TLS) and at rest, access controls, and regular security reviews.
No system is 100% secure. If you discover a security vulnerability, please report it responsibly to hello@pdlstack.com.
9. Children's Privacy
The Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page and updating the "Last updated" date. Continued use of the Service after changes are posted constitutes your acceptance.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out:
- Email: hello@pdlstack.com
- Website: pdlstack.com
For users in the EU/EEA, you also have the right to lodge a complaint with your local data protection authority.